Privacy Policy

RNS Decor Supplies (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website.

1. Information We Collect

We may collect the following information:

  • Your name and contact details (phone number, email address)
  • Event details (type, date, location)
  • Any information you provide via contact forms, WhatsApp, phone, or email
  • Website usage data through cookies or analytics tools

 

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotations

  • Deliver our goods and services

  • Communicate updates about your booking or order

  • Improve customer service and website functionality

We do not sell or share your personal information with third parties for marketing.

 

3. Sharing of Information

We may share your information with trusted service providers who help us operate our business (e.g., delivery partners, IT support). These providers are required to protect your information and use it only for the intended purpose.

We may also disclose information if required to do so by law.

 

4. Data Protection


We take reasonable security measures to protect your information from unauthorized access, loss, or misuse.

 

5. Your Rights (POPIA Compliance)

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Object to us processing your information

  • Lodge a complaint with the Information Regulator

To exercise your rights, please contact us.


6. Cookies


Our website may use cookies to enhance your experience. You can disable cookies in your browser settings.

7. Third-Party Links


We may link to third-party websites. We are not responsible for their privacy practices or content.

 

8. Changes to This Policy

This policy may be updated from time to time. Please refer to this page for the latest version.

 

9. Contact Us


If you have any questions or would like to request access or changes to your information, please contact us: