Terms & Conditions
1. This website can be accessed at https://rnsdecorsupplies.com, related
mobi-sites and software applications https://rnsdecorsupplies.com and is owned and
operated by RNS Décor Supplies.
2. These Website Terms and Conditions govern
the ordering, sale and delivery of Goods, and the use of the Website.
3. These Terms and Conditions are binding and enforceable against every
person that accesses or uses this Website https://rnsdecorsupplies.com
including without limitation each user who registers as contemplated
below RNS Décor Supplies. By using the Website and by clicking on the
“Register Now” button on the Website, as may be applicable, you
acknowledge that you have read and agree to be bound by these Terms and
Conditions.
4. The Website enables you to shop online for an extensive range of
goods including but not limited to center piece, baskets of
flowers, glass vases, hampers, plants and more (“Goods”).
2. Important Notice
1. These Terms and Conditions apply to users who are consumers for
purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).
2. These Terms and Conditions contain provisions that appear in similar
text and style to this clause and which –
1. may limit the risk or liability of RNS Décor Supplies or a third party;
and/or
2. may create risk or liability for the user; and/or
3. may compel the user to indemnify RNS Décor Supplies or a third party;
and/or
4. serves as an acknowledgement, by the user, of a fact.
3. Your attention is drawn to these Terms and Conditions because they
are important and should be carefully noted.
4. If there is any provision in these Terms and Conditions that you do
not understand, it is your responsibility to ask RNS Décor Supplies to
explain it to you before you accept the Terms and Conditions or continue
using the Website https://rnsdecorsupplies.com
5. Nothing in these Terms and Conditions is intended or must be
understood to unlawfully restrict, limit or avoid any right or
obligation, as the case may be, created for either you or RNS Décor Supplies in terms of the CPA.
6. RNS Décor Supplies permits the use of this Website subject to the Terms
and Conditions. By using this Website in any way, you shall be deemed to
have accepted all the Terms and Conditions unconditionally. You must not
use this Website if you do not agree to the Terms and Conditions.
3. Returns
1. Please refer to our Returns Policy for more information about
returning products (and related refunds, replacements or repairs). The
Returns Policy is incorporated by reference (which means that it forms
part of these Terms and Conditions).
4. Registration and use of the website
1. Only registered users may order Goods on the Website.
2. To register as a user, you must provide a unique username and
password and provide certain information and personal details to RNS Décor Supplies. You will need to use your unique username and password
to access the Website in order to purchase Goods.
3. You agree and warrant that your username and password shall:
1. be used for personal use only; and
2. not be disclosed by you to any third party.
4. For security purposes you agree to enter the correct username and
password whenever ordering Goods, failing which you will be denied
access.
5. You agree that, once the correct username and password relating to
your account have been entered, irrespective of whether the use of the
username and password is unauthorised or fraudulent, you will be liable
for payment of such order, save where the order is cancelled by you in
accordance with these Terms and Conditions.
6. You agree to notify RNS Décor Supplies immediately upon becoming aware
of or reasonably suspecting any unauthorised access to or use of your
username and password and to take steps to mitigate any resultant loss
or harm.
7. By using the Website you warrant that you are 18 (eighteen) years of
age or older and of full legal capacity. If you are under the age of 18
(eighteen) or if you are not legally permitted to enter into a binding
agreement, then you may use the Website only with the involvement and
supervision of your parent or legal guardian. If your parent or legal
guardian supervises you and gives his/her consent, then such person
agrees to be bound to these Terms and Conditions and to be liable and
responsible for you and all your obligations under these Terms and
Conditions.
8. You agree that you will not in any way use any device, software or
other instrument to interfere or attempt to interfere with the proper
working of the Website. In addition, you agree that you will not in any
way use any robot, spider, other automatic device, or manual process to
monitor, copy, distribute or modify the Website or the information
contained herein, without the prior written consent from an authorised RNS Décor Supplies representative (such consent is deemed given for standard
search engine technology employed by Internet search websites to direct
Internet users to this Website).
9. You may not use the Website to distribute material which is
defamatory, offensive, contains or amounts to hate speech or is
otherwise unlawful.
10. You may not in any way display, publish, copy, print, post or
otherwise use the Website and/or the information contained therein
without the express prior written consent of an authorised RNS Décor Supplies representative.
5. Conclusion of sales and availability of stock
1. Registered users may place orders for Goods, which RNS Décor Supplies
may accept or reject. Whether or not RNS Décor Supplies accepts an order
depends on the availability of Goods, correctness of the information
relating to the Goods (including without limitation the price) and
receipt of payment or payment authorisation by RNS Décor Supplies for the
Goods.
2. NOTE: RNS Décor Supplies will indicate the acceptance of your order by
delivering the Goods to address provided, and only at that point will an
agreement of sale between you and RNS Décor Supplies come into effect (the
“Sale”). This is regardless of any communication from RNS Décor Supplies
stating that your order or payment has been confirmed. RNS Décor Supplies
will indicate the rejection of your order (by RNS Décor Supplies itself)
by cancelling it and, as soon as possible thereafter, refunding you for
any amount already paid.
3. Prior to delivery of the Goods, you may cancel an order at any time
provided you do so before receiving a dispatch or delivery notice. After
delivery of the Goods, you may return the Goods only in accordance with
the Returns Policy.
4. Placing Goods in shopping basket without completing the purchase
cycle does not constitute an order for such Goods, and as such, Goods
may be removed from the shopping basket if stock is no longer available
or the price thereof might change without notice to you. You cannot hold
RNS Décor Supplies or the liable if such Goods are not available or are
not available at the particular price when you complete or attempt to
complete the purchase cycle at a later stage.
5. Certain Goods may not be purchased for re-sale. Should we suspect
that any such Goods are being purchased for sale, we are entitled to
cancel your order immediately on notice to you.
6. Please see details relating to Pre-orders in our FAQ’s: Pre-Order,
which are incorporated by reference.
6. Payment
1. We are committed to providing secure online payment facilities. All
transactions are encrypted using appropriate encryption technology.
2. The Goods that are for sale by RNS Décor Supplies, payment may be made
for Goods via the following methods (depending on its availability
and/or your eligibility to use such a method) –
1. debit card; where payment is made by debit card, we may require
additional information in order to authorise and/or verify the validity
of payment. In such cases we are entitled to withhold delivery until
such time as the additional information is received by us and
authorisation is obtained by us for the amounts. If we do not receive
authorisation your order for the Goods will be cancelled. You warrant
that you are fully authorised to use the debit card supplied for
purposes of paying the Goods. You also warrant that your debit card has
sufficient available funds to cover all the costs incurred as a result
of the services used on the Website;
2. credit card: where payment is made by credit card, we may require
additional information in order to authorise and/or verify the validity
of payment. In such cases we are entitled to withhold delivery until
such time as the additional information is received by us and
authorisation is obtained by us for the amounts. If we do not receive
authorisation your order for the Goods will be cancelled. You warrant
that you are fully authorised to use the credit card supplied for
purposes of paying the Goods. You also warrant that your credit card has
sufficient available funds to cover all the costs incurred as a result
of the services used on the Website;
3. direct bank deposit or electronic funds transfer: if you pay via
direct bank deposit or electronic funds transfer, payment must be made
within 1 (one) day of placing your order. RNS Décor Supplies will not
accept your order if payment has not been received;
4. Instant EFT;
5. Payfast
3. The above payment options are explained in more detail in our
Frequently Asked Questions (“FAQ”): Payment, which are incorporated by
reference.
4. You may contact us via our Help page to obtain a full record of your
payment. We will also send you email communications about your order and
payment.
5. Once you have selected your payment method you will be directed to a
link to a secure site for payment of the applicable purchase price for
the Goods.
7. Delivery of goods
1. RNS Décor Supplies offers one methods of delivery of Goods to you which
is delivered by us personally;
2. Our delivery charges are subject to change at any time, without prior
notice to you. You will see the applicable delivery charges in your cart
when you check out.
3. Where it accepts your order, RNS Décor Supplies will deliver the Goods
to you as soon as reasonably possible, but no later than 1 day of
receipt of your payment (“Delivery Period”). We will notify you if we
are unable to deliver the Goods during the Delivery Period. You may
then, within 1 (one) day of receiving such notification elect whether or
not to cancel your order for the Goods. If you elect to cancel your
order, we will reimburse you for the purchase price.
4. RNS Décor Supplies obligation to deliver a product to you is fulfilled
when we deliver the product to the physical address nominated by you for
delivery of the order. RNS Décor Supplies is not responsible for any loss
or unauthorised use of a product, after it has delivered the product to
the physical address nominated by you.
8. Errors
1. We shall take all reasonable efforts to accurately reflect the
description, availability, purchase price and delivery charges of Goods
on the Website. However, should there be any errors of whatsoever nature
on the Website (which are not due to our gross negligence), we shall not
be liable for any loss, claim or expense relating to a transaction based
on any error, save – in the case of any incorrect purchase price – to
the extent of refunding you for any amount already paid, or otherwise as
set out in the Returns Policy.
2. RNS Décor Supplies shall not be bound by any incorrect information
regarding our Goods displayed on any third party websites.
9. Privacy policy
1. We respect your privacy and will take all reasonable measures to
protect it, as more fully detailed in our Privacy Policy, which is
incorporated by reference.
10. Changes to these Terms and Conditions
1. RNS Décor Supplies may, in its sole discretion, change any of these
Terms and Conditions at any time. It is your responsibility to regularly
check these Terms and Conditions and make sure that you are satisfied
with the changes. Should you not be satisfied, you must not place any
further orders on, or in any other way use, the Website.
2. Any such change will only apply to your use of this Website after the
change is displayed on the Website. If you use the Website after such
amended Terms and Conditions have been displayed on the Website, you
will be deemed to have accepted such changes.
11. Electronic communications
1. When you visit the Website or send emails to us, you consent to
receiving communications from us or any of our divisions, affiliates or
partners electronically in accordance with our privacy policy as set out
in clause 11 above.
12. Ownership and copyright
1. The contents of the Website, including any material, information,
data, software, icons, text, graphics, lay-outs, images, sound clips,
advertisements, video clips, trade names, logos, trade-marks, designs
and service marks which are displayed on or incorporated in this Website
https://rnsdecorsupplies.com are protected by law, including but not limited to
copyright and trade mark law. The Website Content is the property of RNS Décor Supplies, its advertisers and/or sponsors and/or is licensed to RNS Décor Supplies
2. You will not acquire any right, title or interest in or to the
Website or the Website Content.
3. Any use, distribution or reproduction of the Website Content is
prohibited unless expressly authorised in terms of these Terms and
Conditions or otherwise provided for in law. To obtain permissions for
the commercial use of any Website Content contact us via our Help page.
4. Where any of the Website Content has been licensed to RNS Décor Supplies or belongs to any third party, your rights of use will also be
subject to any terms and conditions which that licensor or third party
imposes from time to time and you agree to comply with such third party
terms and conditions.
13. Disclaimer
1. The use of the Website is entirely at your own risk and you assume
full responsibility for any risk or loss resulting from use of the
Website or reliance on any information on the Website.
2. Whilst RNS Décor Supplies takes reasonable measures to ensure that the
content of the Website is accurate and complete, RNS Décor Supplies makes
no representations or warranties, whether express or implied, as to the
quality, timeliness, operation, integrity, availability or functionality
of the Website or as to the accuracy, completeness or reliability of any
information on the Website. If any such representations or warranties
are made by RNS Décor Supplies representatives, RNS Décor Supplies shall not
be bound thereby.
3. RNS Décor Supplies disclaims liability for any damage, loss or
expenses, whether direct, indirect or consequential in nature, arising
out of or in connection with your access to or use of the Website and/or
any content therein unless otherwise provided by law.
4. Although Goods sold from the Website may, under certain specifically
defined circumstances, be under warranty, the Website itself and all
information provided on the Website is provided “as is” without warranty
of any kind, either express or implied, including, but not limited to,
the implied warranties of merchantability, fitness for a particular
purpose, completeness, or non-infringement, as may be allowed in law.
5. Any views or statements made or expressed on the Website are not
necessarily the views of RNS Décor Supplies, its directors, employees
and/or agents.
6. In addition to the disclaimers contained elsewhere in these Terms and
Conditions, RNS Décor Supplies also makes no warranty or representation,
whether express or implied, that the information or files available on
the Website are free of viruses, spyware, malware, trojans, destructive
materials or any other data or code which is able to corrupt, destroy,
compromise, disrupt, disable, harm, jeopardise or otherwise impede in
any manner the operation, stability, security functionality or content
of your computer system, computer network, hardware or software in any
way. You accept all risk associated with the existence of such viruses,
destructive materials or any other data or code which is able to
corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise
impede in any manner the operation or content of a computer system,
computer network, any handset or mobile device, or your hardware or
software, save where such risks arise due to the gross negligence or
wilful misconduct of RNS Décor Supplies, its employees, agents or
authorised representatives. RNS Décor Supplies thus disclaims all
liability for any damage, loss or liability of any nature whatsoever
arising out of or in in connection with your access to or use of the
Website.
14. Limitation of liability
1. RNS Décor Supplies cannot be held liable for any inaccurate information
published on the Website and/or any incorrect prices displayed on the
Website, save where such liability arises from the gross negligence or
wilful misconduct of RNS Décor Supplies, its employees, agents or
authorised representatives. You are encouraged to contact us to report
any possible malfunctions or errors by way of our Help page.
2. RNS Décor Supplies SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE
FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED
IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL
ACTIVITY ON THE WEBSITE
3. YOU HEREBY INDEMNIFY RNS Décor Supplies AGAINST ANY LOSS, CLAIM OR
DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN
ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY
WEBSITE.
15. Availability and termination
1. We will use reasonable endeavours to maintain the availability of the
Website, except during scheduled maintenance periods, and are entitled
to discontinue providing the Website or any part thereof with or without
notice to you.
2. RNS Décor Supplies may in its sole discretion terminate, suspend and
modify this Website, with or without notice to you. You agree that RNS Décor Supplies will not be liable to you in the event that it chooses to
suspend, modify or terminate this Website other than for processing any
orders made by you prior to such time, to the extent possible.
3. If you fail to comply with your obligations under these Terms and
Conditions, including any incident involving payment of the price of an
order for any Goods, this may (in our sole discretion with or without
notice to you) lead to a suspension and/or termination of your access to
the Website without any prejudice to any claims for damages or otherwise
that we may have against you.
4. RNS Décor Supplies is entitled, for purposes of preventing suspected
fraud and/or where it suspects that you are abusing the Website and/or
have created multiple user profiles to take advantage of a promotion or
Coupon intended by RNS Décor Supplies to be used once-off by you, to
blacklist you on its database (including suspending or terminating your
access to the Website), refuse to accept or process payment on any
order, and/or to cancel any order concluded between you and RNS Décor Supplies, in whole or in part, on notice to you. RNS Décor Supplies shall
only be liable to refund monies already paid by you (see RNS Décor Supplies Returns Policy in this regard), and accepts no other liability
which may arise as a result of such blacklisting and/or refusal to
process any order.
5. At any time, you can choose to stop using the Website, with or
without notice to RNS Décor Supplies.
16. Governing law and jurisdiction
1. These Terms and Conditions and our relationship and/or any dispute
arising from or in connection with these Terms and Conditions shall be
governed and interpreted in accordance with the laws of the Republic of
South Africa. Your continued use of the Website will constitute your
consent and submission to the jurisdiction of the South African courts
regarding all proceedings, transactions, applications or the like
instituted by either party against the other, arising from any of these
Terms and Conditions.
2. In the event of any dispute arising between you and RNS Décor Supplies,
you hereby consent to the non-exclusive jurisdiction of the High Court
of the Republic of South Africa (Gauteng, Pretoria) notwithstanding that
the quantum in the action or proceedings may otherwise fall below the
monetary jurisdiction of that court.
3. Nothing in this clause 23 or the Terms and Conditions limits your
right to approach any court, tribunal or forum of competent jurisdiction
in terms of the CPA.
17. Notices
1. RNS Décor Supplies hereby will provide its address for the service of
all formal notices and legal processes in connection with these Terms
and Conditions (“legal address”) after email as been send for the
request thereof. Garden and Tool may change this address from time to
time by updating these Terms and Conditions.
2. Notices must be sent either by hand, prepaid registered post, telefax
or email and must be in English. All notices sent –
1. by hand will be deemed to have been received on the date of delivery;
2. by prepaid registered post, will be deemed to have been received 10
days after the date of posting;
3. by email will be deemed to have been on the date indicated in the
“Read Receipt” notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND US
MUST MAKE USE OF THE “READ RECEIPT” FUNCTION to serve as proof that an
email has been received.
18. Complaints
1. If we don’t resolve your complaint within 15 (fifteen) business days
of you having notified us of it, you are entitled to approach the
Consumer Goods and Services Ombud (“CGSO”), to assist in resolving the
dispute. The CGSO’s contact details are: Website:
http://www.cgso.org.za/ Sharecall: 0860 000 272 Email:
complaints@cgso.org.za
19. Information
1. For the purposes of the ECT Act, RNS Décor Supplies information is as
follows, which should be read in conjunction with its product
descriptions and other terms and conditions contained on the Website:
1. Full name: RNS Décor Supplies, a Private Company
2. Main business: Online retailer, tents and table décor, wedding décor
3. Physical address for receipt of legal service 31 Koorsboom Street, Winchester Hills, Johannesburg South, 2091
4. Office bearers: Mr R.Motalib
5. Email address: admin@rnsdecorsupplies.com
20. General
1. RNS Décor Supplies may, in its sole discretion, at any time and for any
reason and without prior written notice, suspend or terminate the
operation of the Website or the user’s right to use the Website or any
of its contents subject to us processing any orders then already made by
you.
1. You may not cede, assign or otherwise transfer your rights and
obligations in terms of these Terms and Conditions to any third party.
2. Any failure on the part of you or RNS Décor Supplies to enforce any
right in terms hereof shall not constitute a waiver of that right.
3. If any term or condition contained herein is declared invalid, the
remaining terms and conditions will remain in full force and effect.
4. No variation, addition, deletion, or agreed cancellation of the Terms
and Conditions will be of any force or effect unless in writing and
accepted by or on behalf of the parties hereto.
5. No indulgence, extension of time, relaxation or latitude which any
party (the “grantor”) may show grant or allow to the other (the
“grantee”) shall constitute a waiver by the grantor of any of the
grantor’s rights and the grantor shall not thereby be prejudiced or
stopped from exercising any of its rights against the grantee which may
have arisen in the past or which might arise in the future.
6. These Terms and Conditions contain the whole agreement between you
and RNS Décor Supplies and no other warranty or undertaking is valid,
unless contained in this document between the parties.
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